ERP for Workshop & Maintenance Industry
Complete ERP for Vehicle Workshops, Service Centers & Industrial Maintenance Units
Introduction
Workshops and maintenance service centers operate in high-pressure environments where turnaround time, cost control, spare availability, and technician productivity directly impact customer satisfaction and profitability. Managing job cards, work orders, preventive maintenance, billing, and service history manually leads to errors and delays.
AIS Business Corp's Workshop & Maintenance ERP is a fully integrated, SAP-powered solution that brings job scheduling, service execution, spare parts management, technician allocation, billing, AMC/warranty tracking, and asset maintenance into one centralized platform.
The solution is ideal for:
- Automobile workshops
- Multi-brand service centers
- Heavy equipment service providers
- Industrial maintenance units
- Fleet maintenance teams
- AMC-based service businesses
Powered by SAP Technologies
SAP S/4HANA
Enterprise-grade ERP designed for large workshop networks, maintenance service providers, fleet maintenance companies, and multi-location service organizations. Supports advanced finance, plant maintenance (PM), service management, work order planning, spare parts inventory, warranty and AMC management, asset lifecycle tracking, compliance, and real-time analytics across end-to-end workshop and maintenance operations.
SAP Business One
A complete ERP solution for small and medium workshops and maintenance businesses, including automotive service centers, equipment maintenance firms, industrial workshops, and repair service providers. Covers service orders, job cards, spare parts inventory, labor tracking, billing, warranties, finance, costing, and customer management with fast deployment and easy scalability.
Cloud ERP (Private, Public Cloud & On-Premise)
Flexible and scalable ERP deployment options tailored for workshop and maintenance operations. Choose Private Cloud for dedicated infrastructure and enhanced data security, Public Cloud for cost-effective SaaS deployment with automatic updates, or On-Premise for full control, deeper customization, and seamless integration with diagnostic tools, IoT/telematics systems, mobile service apps, and legacy platforms.
Key Challenges in the Workshop & Maintenance Industry
Manual Job Card & Work Order Management
Paper-based job cards cause errors and delays.
Difficulty Tracking Spare Parts & Stock Levels
Missing stock or slow replenishment affects repair timelines.
Unplanned Maintenance & Breakdowns
Lack of preventive maintenance increases repair cost and downtime.
Inaccurate Estimation & Billing
Manual estimates lead to disputes and revenue leakage.
Lack of Transparency for Customers
Customers need clarity on repair status, cost, and delivery.
Poor Technician Scheduling & Work Assignment
Inefficient allocation causes delays and low productivity.
AIS Workshop & Maintenance ERP - Complete End-to-End Solution
Customer & Vehicle/Asset Management
- Customer master
- Vehicle/asset registration
- Service history
- Insurance & warranty details
- AMC tracking
Job Card & Work Order Management
- Job card creation
- Issue diagnosis
- Repair checklists
- Work allocation
- Job status tracking
- Technician notes
Estimation & Quotation
- Repair cost estimation
- Labour cost calculation
- Spare part cost estimation
- Approval workflow
Spare Parts & Inventory Management
- Spare parts stock
- Rack/bin management
- Auto stock deduction
- Purchase orders
- Vendor management
- Minimum stock alert
Workshop Operations Tracking
- Mechanic assignment
- Time spent tracking
- Repair stages (open, in-progress, completed)
- Test drive logs
- Quality control
Maintenance Management (Preventive & Breakdown)
- Maintenance schedules
- AMC/Warranty service
- Breakdown calls
- Field service team assignment
- Service reports
Billing & Finance
- Labour billing
- Spare parts billing
- GST invoices
- Discount & package management
- Payment collection
- Outstanding tracking
Service Delivery & Feedback
- Delivery notes
- Digital service report
- Customer feedback
- Complaint management
Automation, Approvals & Alert Management
AIS Workshop & Maintenance ERP automates job card creation, spare consumption posting, labour billing, preventive maintenance scheduling, finance entries, and GST compliance.
Automation
The system automates job card creation, spare consumption posting, labour billing, preventive maintenance scheduling, finance entries, and GST compliance to reduce errors and speed up operations.
Approvals
Multi-level approval workflows manage estimates, spare issues, discounts, warranty claims, and AMC services. Role-based access ensures accountability and audit readiness.
Alerts
Real-time alerts notify teams about pending jobs, overdue job cards, preventive maintenance due, spare shortages, technician workload, and customer approvals via dashboards, email, or mobile apps.
AI, Analytics & Intelligent Maintenance ERP
AIS Workshop ERP leverages SAP's embedded analytics and intelligence to support smarter service operations. SAP Joule (GenAI Copilot) allows managers to query job status, technician performance, spare usage, maintenance trends, and profitability using natural language.
Advanced dashboards provide insights into job turnaround time, rework frequency, preventive vs breakdown maintenance, spare consumption, technician efficiency, and service margins. Predictive analytics help reduce breakdowns and improve preventive maintenance planning.
Advanced AIS Features
Technician App
Mobile app for technicians to update job status and access repair information.
Spare Parts Issue/Return App
Track spare parts issue and returns in real-time from mobile devices.
Field Service App
Manage onsite service operations with GPS-enabled field service app.
Customer Communication App
Keep customers informed with automated updates and notifications.
Management Dashboard
Get real-time insights into workshop performance and KPIs.
Barcode/RFID
Automate spare parts tracking with barcode and RFID integration.
Vehicle Diagnostics APIs
Integrate with diagnostic tools for automated fault detection.
GPS for Field Technicians
Track field service team location and route optimization.
Digital Signature
Capture customer signatures digitally for service completion.
Reports & MIS (Workshop & Maintenance ERP)
AIS Workshop & Maintenance ERP provides comprehensive service, maintenance, spare, and productivity reports for complete operational control.
Job Card & Service Reports
- Open Job Cards Report
- Closed Job Cards Report
- Job Card Status Summary
- Work Order vs Completion Report
- Pending Jobs Aging Report
Maintenance Reports
- Preventive Maintenance Schedule
- Preventive vs Breakdown Maintenance Report
- Missed Preventive Maintenance Report
- Maintenance Calendar (Daily / Weekly / Monthly)
- Asset-wise Maintenance History
- Breakdown Frequency Report
Spare Parts & Inventory Reports
- Spare Parts Consumption by Job Card
- Reorder Level & Shortage Report
Productivity & Quality Reports
- Rework / Repeat Job Analysis
- Technician Productivity Report
These reports help improve:
Service efficiency, reduce downtime, control spare costs, and increase workshop profitability.
Benefits of AIS Workshop & Maintenance ERP
Faster service with digital job card management
Accurate estimation and transparent billing
Reduced delays with better spare parts availability
Improved technician efficiency and task allocation
Complete maintenance history for vehicles/assets
Real-time tracking of workshop operations
Lower downtime with preventive maintenance
Better customer satisfaction and repeat business
Increased profitability with controlled operations
Why Choose AIS Business Corp
Our Implementation Process
AIS ensures smooth rollout with a well-organized implementation
Requirement Study & Workflow Mapping
Job Card, Spare Parts, and Maintenance Setup
Master Data Configuration
Technician & Workshop Process Training
App Integration for Field Teams
Pilot Testing
Controlled Go-Live with Continuous Monitoring
Frequently Asked Questions (FAQ)
Can AIS ERP manage both workshop and field service?
Does the system track spare parts and stock?
Can technicians update job status using mobile?
Does AIS ERP support AMC and warranty?
Can the ERP manage job cards and service orders?
Does it track equipment service history?
Is preventive maintenance included?
Can AIS ERP manage technician scheduling and assignments?
Does the system generate service invoices?
Is customer communication supported?
Call to Action
Digitize your workshop operations with AIS Business Corp's advanced Workshop & Maintenance ERP. Increase service speed, reduce errors, and improve customer satisfaction. Contact us today for a personalized demo.
Email: cm@ananthinfo.com
